Why you should use Vectera in telehealth

Best Practices 4 min read

Scientists, doctors and virologists are working hard on a COVID-19 vaccin. Our health care systems and employers are currently under a lot of pressure. One of the main challenges is the triage. How to separate infected patients from others? To avoid all risks, many doctors consult sick patients via telephone. Don't need to explain the perks of a consultation without physically seeing the patient. Overall it is important to keep emergency departments and doctors' waiting rooms empty. That's why Vectera is a good help in telehealth on all kind of levels.

Telehealth on a local level

Hospitals are already promoting video visits so they can keep people away from clinics to reduce the virus' spread. Despite the social distancing concept, many doctors have find a way to help patients from a distance with telehealth. Many healthcare professionals have digitalized their medical practices. With Vectera, you have a good flow in your routine without losing precious time. Patients can still book an appointment with their doc, who walks them one by one through their symptoms. Another advantage is that the scheduling feature is very time efficient and allows you to consult patients 24/7. As you can use Vectera fully featured for free, it's also cost-effective.

How to use Vectera during a consult?

Our main goal is to make your virtual talks as personal and customized as possible. To make it personal and informative, the doctor can easily integrate an overview of the differences between a regular cold, a fever and COVID-19 while having a 1-on-1 talk. Doctors can cure mild symptoms thanks to a virtual meeting.

Features to personalize a consult

1) Integrate with Google Drive for patients' files

vectera dropbox

2) Virtual personal assistent

First of all, clients make an appointment with you without back and forth mailing. Vectera checks your availability in your online calendar and saves new appointment to your calendar. Besides, it's possible to change the email template of the confirmation mail that your clients receive after booking a meeting with you. Simplify the triage by sending them an online questionnaire. Read more about connecting your calendar and creating a personal booking page. Second, you set up a meeting quickly without scheduling if needed. Finally recurring patients will be led to the same private meeting room so you can pick up where you left and check previous complaints in private notes.

3) Telehealth should be client friendly

Vectera is easy to use. Patients can use their favorite devices. No downloads required. Simply send them your booking link, Vetera will take care of the rest.

Furthermore we store your data safely. The platform is GDPR compliant. All streams (audio, video, screenshare and cobrowse) are end-to-end encrypted so no eavesdropping there and send directly from the sender to the receiver (P2P). If P2P is not possible due to restrictive firewalls, TURN servers kick in. These are located globally and they are optimized to be the closest to the end receiver. The stream that is sent over these TURN servers stays encrypted. More on the topic can be found on https://www.vectera.com/security/

Uniting international experts in telehealth

Uniting experts from all over the world is crucial to share scientific results. Together you always achieve more. The last couple of weeks we saw some fake news about COVID-19 taking over social media. This proves that good information and communication towards patients, media and other involved parties is meaningful. Doctors, nurses or other healthcare employees should restrict the outbreak by organizing virtual meetings. The thing with regular tools as Zoom or Skype is that it's not easy to share statistics and scientific results. Read here how Vectera makes a difference.

Features optimizing conferences

1) Interactive collaboration

2) Record meetings in the cloud or local

Normally Vectera meetings are fully private; only participants with the link can join. However it can be useful to record meetings in case you'd like to share information or remember what you've discussed.

Why should I consider Vectera?

According to CNN, "telehealth-focused companies have witnessed a boom in the past few weeks that can be traced to the coronavirus." Also Deardoc, a big medical digital marketing firm, has switched to Vectera to practice social distancing. Find more information on www.vectera.com. Please feel free to reach out to us if you have any further questions. We're available on live chat and by email.

video meeting covid-19 telehealth healthcare online consult telemedicine